Events

 

Upcoming Events:

Come back soon to find out what our 2016 Events Calendar holds in store for you!

 

 

Past Events

Adapt To Change Webinar – 16 September 2015

On 16 September 2015, Johann Koegelenberg hosted our webinar on Leadership entitled LEADING TO SUCCEED.

The Leading to Succeed webinar focused on practical leadership in the workplace and can be summarized by the following key points:

  • As a leader, your responsibility is to lead (give direction), empower and engage
  • To make our businesses more successful, we need to achieve sustainable employee engagement by getting our team members engaged, enabled and energized
  • Giving direction requires an effective performance management process (set goals, get team goals and business goals aligned and provide regular feedback)
  • Enabling your team members requires effective skills development (explore different options and ensure that you get value from the process)
  • The next step is about empowering your team members by giving them the opportunities to apply their new found skills and expertise to actively contribute to the business success
  • Leadership development is a Continuous Improvement journey that requires continuous learning

 

Adapt To Change Webinar – 24 June 2015

On 24 June 2015, Johann Koegelenberg hosted our webinar on Quality entitled MANAGING QUALITY FOR A PROFIT.

Quality improvement and cost reduction are compatible – this principle was explained with practical examples that indicated the impact of the cost of non-quality which can be as low as 2.5% of sales, but which is often as high as 15-20% of sales.

TQM as a vehicle to achieve business excellence was explored in more detail. Specific emphasis was placed on the fundamentals, guiding principles and areas of caution when introducing TQM in an organisation.

 

Adapt To Change Webinar – 16 April 2015

On 16 April 2015, Su-Mari du Bruyn hosted our webinar on Supply Chain entitled MAKING YOUR SUPPLY CHAIN YOUR COMPETITIVE ADVANTAGE. The webinar shared ideas on how to capitalize on supply chain collaboration and partnership purchasing to optimize costs and flexibility. According to Charles Poirier, shared thinking and commitment must replace fear, distrust and arrogance if a company expects to create and maintain an efficient supply chain that dominates its markets.

 

Adapt To Change Webinar – 18 September 2014

On 18 September 2014, Johann Koegelenberg hosted our webinar on workplace communication entitled TIME TO TALK. The webinar highlighted pitfalls causing communication to fail and then proceeded to share tools that will help participants to improve their communication skills. The tools included:

  • The magic communication formula – Stop, Listen, Aware, Reflect and Prepare
  • Six golden rules for handling potentially volatile situations at work – managing conflict more effectively
  • The art of giving and receiving feedback – getting the most from performance feedback discussions
  • Delegating more effectively by asking a favour – creating the powerful “want to” instead of “have to”

Keep on improving your skills by joining our 2015 webinar series and enjoy the benefit of improved performance!

Time To Talk Webinar - Johann Koegelenberg

Time To Talk Webinar

 

Adapt To Change Webinar – 26 June 2014

Johann Koegelenberg hosted our webinar event on 26 June 2014. This free webinar focused on the topic LEADING TO SUCCEED.

The webinar can be summarized by the following key points:

  • As a leader, your responsibility is to lead (give direction), empower and engage
  • To make our businesses more successful, we need to achieve sustainable employee engagement by getting our team members engaged, enabled and energized
  • Giving direction requires an effective performance management process (set goals, align team goals and business goals and provide regular feedback)
  • Enabling your team members requires effective skills development (explore different options and ensure that you get value from the process)
  • The next step is about empowering your team members by giving them opportunities to apply their new found skills and expertise to actively contribute to the business success
  • Leadership development is a Continuous Improvement journey that requires continuous learning

If you have missed the webinar, you can listen to the recording here:
http://youtu.be/myUiMsVWWck

Leadership webinar image 1a

Leadership webinar image 2a

 

Adapt To Change Webinar – 25 March 2014

Johann Koegelenberg hosted our fourth webinar event on 25 March 2014. The hour long free webinar focused on the topic CUSTOMER SERVICE EXCELLENCE.

During the webinar, we covered the following sections:

  • Why excellent customer service is critical to your survival
  • Understanding your customers
  • Defining your formula for customer service success
  • Improvement opportunities and Continuous Improvement

Some of the key points highlighted during the webinar are:

  • Customer service really is everyone’s responsibility
  • It is important to get an understanding of customers’ requirements and expectations
  • You need to define your company’s ultimate customer service picture
  • Reconcile between your picture and your customers’ picture
  • Take action to be 1% better every day – Continuous Improvement culture
  • Involve everybody
  • Measure progress against goals
  • Have fun!

If you have missed the webinar, you can listen to the recording here:
http://youtu.be/NtOGEgGT0jk

Webinar Mar 1a

Webinar Mar 2a

 

Adapt To Change Webinar – 10 September 2013

Johann Koegelenberg hosted our third webinar event on 10 September 2013. The hour long free webinar focused on the topic BECOME A PRO IN PROBLEM SOLVING. The aim of this event is to equip businesses and entrepreneurs with the skills necessary to effectively solve problems that arise in the workplace. Problems are inevitable in the day to day running of a business.  What sets successful businesses apart from others is how they deal with those problems. With the correct tools and systems in place, effective problem solving can become a seamless part of a company’s culture.

Topics covered during the webinar include:

  • Developing an effective problem solving culture
  • 3IV quick response problem solving process (Identify, Inform, Investigate & Verify)
  • Using the PDCA (Plan, Do, Check & Act) loop as a simple structured problem solving technique
  • Continuous Improvement – turning problems into opportunities to excel

If you missed the webinar, you can listen to the recording here:
http://youtu.be/PBOpA58rEfc

Adapt To Change also offers a full day practical workshop on the same topic, which allows attendees to explore problem solving in more detail.

Problem Solving Webinar 1

Problem Solving Webinar 2

 

Adapt To Change Webinar – 18 April 2013

Our second webinar event was held on 18 April 2013. The webinar on the topic MAKE YOUR SUPPLY CHAIN YOUR COMPETITIVE ADVANTAGE was presented by Johann Koegelenberg. The hour long free webinar looked at how supply chain collaboration and smart purchasing can be applied for business improvement. Our delegates provided positive feedback and indicated interest in similar future events.

If you have missed the webinar, you can listen to the recording here:
http://www.anymeeting.com/AdaptToChange/ED58DE898046

 

Adapt To Change Webinar – 26 February 2013

Our first webinar event was held on 26 February 2013. Su-Mari du Bruyn (Continuous Improvement and Supply Chain Consultant at Adapt To Change) presented the webinar on the topic TIME TO TALK. The hour long free webinar looked at how poor communication affects businesses and how best to avoid it.

The following key points were highlighted:

  • Introduction to Communication
    • Communication process
    • Reasons why communication goes wrong
    • Communication best practice and what each individual can do to improve communication
    • Communication Principles
      • What is appropriate communication?
      • The magic communications formula
      • Effectively dealing with potentially volatile work situations
      • Giving and receiving feedback
      • Asking a favour and delegation

If you missed the webinar, you can listen to the recording here:

http://www.anymeeting.com/AdaptToChange/ED52D6878346

Our delegates provided positive feedback and indicated interest in similar future events. Below is some of the feedback:

“Thank you for taking the time to host the webinar.  I enjoyed it and it is very informative.”

“Keep up the good work and I hope you host such webinars in the future!”

Time To Talk Webinar 1b Time To Talk Webinar 2b

 

Adapt To Change Morning Seminar – 14 November 2012

Our fourth event was held on 14 November 2012 at Life Café in Sunningdale, Blouberg. Johann Koegelenberg (Continuous Improvement and Supply Chain Consultant at Adapt To Change) presented a seminar on the topic COST OPTIMIZATION.

The following key points were highlighted:

  • Time Management Improvements
    • Lack of time is often a big constraint when it comes to implementing improvements and therefore this was the first point of focus during the workshop.
    • Dealing with procrastination was explored and a 5 step plan was shared with the group on how to replace the disempowering habit of procrastination with an efficient personal time management game plan.
    • Meeting optimization action plan
      • Research found that people spend between 25% and 40% of their time in meetings. For a single mid-level employee this could equate to meeting costs of R48,000 per year.
      • A 5 step process to optimize meetings was discussed.
    • 5S workplace organization
      • Research found that employees lose 1 hour per day due to disorganization. This could translate to a cost of lost time of R30,000 per employee per year.
      • 5S workplace optimization was discussed as a solution and practical examples were shared.
  • Process Improvements
    • The importance of knowing your processes and employees were highlighted. Emphasis was placed on the value of being able to identify problems and learn from mistakes as part of the problem solving process.
    • The presentation then continued to focus on the seven traditional wastes defined by Taiichi Ohno and the subsequent expansion of the list to have eleven wastes.
    • Value Stream Mapping as a tool for process improvements were briefly discussed and an example was used to show the connection between waste identification and process improvement.
    • Typical examples of results obtained through process improvements were shared with the group.
  • Purchasing Improvements
    • The importance of purchasing as a source of cost optimization was discussed by showing that purchasing expenditure typically contributes 65% of overall expenditure in a business. While this is the single biggest contributor, other expenditure items should not be ignored when focusing on cost optimization. It again emphasises the point that everybody in a business has a responsibility towards cost optimization.
    • The benefits of collaboration in the supply chain were explored through some practical examples.
    • Smart purchasing for smarter savings was proposed as an alternative to achieve improved total acquisition cost by mobilizing innovation and team work between customer and supplier. An action plan for reducing total acquisition cost was shared with the attendees. Specific emphasis was placed on the importance of maintaining a win-win approach and taking a holistic view when working towards cost optimization in the supply chain environment.
  • Quality Improvements
    • Cost of non-quality was discussed as a major source of improvement opportunities and cost optimization, as many companies incur a cost of non-quality of between 12% and 20% of cost of goods sold (COGS). World class companies achieve closer to 2.5% of COGS.
    • The attendees were introduced to the 3IV loop that is an improvement approach based on the San Gen Shugi principles. Each step of the 3IV loop (Identify, Inform, Investigate and Verify) was discussed in detail and the use of the PDCA (Deming) cycle as tool during the Investigate phase was explained.
  • Continuous Improvement
    • Basic guidelines for activating a continuous improvement process were shared.
    • Employee empowerment as a key enabler of successful and sustainable continuous improvement initiatives was discussed in detail. The importance of finding the “ON” switch in our team members was highlighted. In addition, the value of many small improvements was explained by looking at the success of the Toyota Motor Corporation who generates in excess of 700,000 ideas per year through empowering their employees. Guidelines on how to handle the process when things go wrong were shared and the importance of having a system that should continue to allow for excellent results from ordinary people was highlighted.
    • Finally we looked at the importance of setting goals to energize your team. The merits of umbrella goals that apply to each and every person in the business were shared. The presentation also touched on how to establish alignment between different functions when setting goals and the benefits of employee involvement and dialogue during this process.
  • Flash surveys
    • The following flash surveys were conducted during the workshop
      • Experience of meetings and meeting optimization expectations
      • Continuous improvement experiences in participating companies
    • The consolidated results will be shared via our newsletters in due course.

 

Cost-Optimization-2c                  Cost-Optimization-1d

 

Adapt To Change Morning Seminar – 28 August 2012

Our third event was held on 28 August 2012 at Life Café in Sunningdale, Blouberg. Su-Mari du Bruyn (Continuous Improvement and Supply Chain Consultant at Adapt To Change) presented a seminar on the topic TIME TO TALK.

The following key points were highlighted:

  • We communicate by sight, sound and other means such as smell and touch as well. Communication includes both intentional and unintentional actions. We tend to focus only on sight and sound and neglect other communication means.
  • The communication process was explained in detail to highlight the importance of achieving the goal of communication:
    • The initiator compiles and sends a message to achieve a certain goal.
    • The receiver experiences the message as well as additional impulses such as body language and tone of voice.
    • The receiver interprets the message and hopefully the goal of the original communication is achieved.
    • The benefit of effective communication is that the goal will be reached more often.
    • Both the initiator and receiver are responsible for reaching the end goal.
    • 18 common communication pitfalls were discussed to highlight causes of miscommunication. On the basis that prevention is better than cure; the workshop explored preventative measures to deal with each of the pitfalls in a practical manner. It was interesting that more than 50% of those causes of miscommunication can be avoided merely by choosing the right communication medium.
    • The attendees were then introduced to communication best practices, such as choosing the right communication medium, setting rules, getting feedback and time management.
    • The remainder of the workshop focused on:
      • What is appropriate communication?
      • The magic communications formula – SLARP (Stop, Listen, Aware, Reflect, Prepare).
      • Effectively dealing with potentially volatile work situations by using six golden rules.
      • Giving and receiving feedback (with specific focus on performance discussions).
      • Asking a favour and delegation.
      • Do you have an answer for everything?

 

A2C-Event-Time-To-Talk-1 A2C-Event-Time-To-Talk-2

 

Adapt To Change Morning Seminar – 29 May 2012

Our second event was held on 29 May 2012 at Life Cafe in Sunningdale, Blouberg. Johann Koegelenberg (Continuous Improvement and Supply Chain Consultant at Adapt To Change) presented a seminar on the topic MANAGING QUALITY FOR A PROFIT

The following key points were highlighted:

  • Quality is defined as conformance to customers’ requirements and these requirements are normally:

    • High levels of intrinsic product quality
    • High degree of flexibility
    • High levels of service
    • Low costs
    • Short lead times
    • Little or no variability
  • Quality is relevant in every part of a business and in every activity – from products and processes to reporting, communications and information sharing
  • Participants were introduced to Crosby’s Quality Maturity Matrix and each person had the opportunity to rate their business with this tool. Although results differed from person to person and for different companies, it was clear that improvements were possible in all cases
  • TQM as a vehicle to achieve business excellence was explored in more detail. Specific emphasis was placed on the fundamentals, guiding principles and areas of caution when introducing TQM in an organisation
  • Quality improvement programs such as Crosby’s 14 point program, the Toyota Production System, the Quality Improvement Story and Six Sigma were introduced to participants
  • Quality improvement and cost reduction are compatible – this principle was explained with practical examples that indicated the impact of the cost of non-quality which can be as low as 2.5% of sales, but which is often as high as 15-20% of sales
  • Continuous improvement is:
    • A company wide process
    • Focused on achieving ongoing improvements
    • In all organizational processes and systems
    • Achieved through the elimination of waste
  • Improvements can be in the form of
    • Regular small incremental changes or
    • Major changes as a result of innovation or technology changes
  • The principles and benefits of a Gemba centered approach to quality improvement were shared with participants
  • Quality problem solving tools such as Deming’s PDCA cycle (Plan, Do, Check, Act) were introduced
  • The seminar was concluded by looking at the application of visual management, waste reduction (muda hunt) and guidelines for defining a Continuous Improvement action plan
  • The following closing thoughts were shared before ending the session with a short video clip to prove that continuous improvement is applicable everywhere, even in our kitchens:
    • Small changes
      • Small changes combined over a period result in big improvements
      • Be devoted to getting one small improvement every week without fail. In just 52 weeks from now, you will be a profoundly improved company
    • Action, speed and momentum
      • Emphasise action and speed
      • Build momentum
      • Remember interrelatedness and cross functional interaction
      • Always for with facts (quality of data)
      • Ensure that information gets to the right places
      • Consistent behaviour is key
    • When things go wrong
      • Set the example
      • Get people to focus on what went wrong and how we can fix it now
      • Also focus on how we prevent it from happening again
      • No finger pointing – it is us against the problem
    • Results and people
      • Your system should continue to allow for excellent results from ordinary people
  • Change
    • Successful organizations are constantly evolving. They change their products, services and processes – this makes managing change a vital skill
    • When quality works, we take it for granted – it is only when it fails, that we truly realise its value

 

A2C-Event-290512-P1 A2C-Event-290512-P3

 

Adapt To Change Breakfast Event – 10 March 2012

Our first event was held on 10 March 2012 at Life Cafe in Sunningdale, Blouberg. Dr Louis Naude (cognitive consultant specialising in learning and educational problems, as well as thinking skills) presented a talk on the topic ADJUSTMENT TO CHANGE: THE KEY TO SUCCESS.

The following key points were highlighted:

  • Sometimes threats, if looked at from a different angle, can become opportunities – be ready to look from the “right” angle!
  • Change is inevitable – uncertainty is the variable and this is what we should manage, rather than fighting change
  • Different people react differently when dealing with threats – some close down (convergent thinking) and some expand (change proactively) – examples were mentioned of how different businesses in the USA reacted during and shortly after the 2nd World War
  • During change the following cognitive processes can be at work: Analytical thinking and Lateral thinking
  • If you combine the above, it gives holistic thinking – this is where you want to be!
  • Remember to use a teamwork approach when it comes to thinking (e.g. during strategic planning or problem solving) – utilize different skills from different people – every person can make a contribution. In this process, use critical (negative) thinkers, analytical thinkers, lateral thinkers and holistic thinkers
  • Do not start a change process if you have not taken people on board
  • Learning is essential for on-going change, so never stop learning

 

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  One Response to “Events”

  1. […] African based company Adapt To Change, are hosting a free webinar entitled Time to Talk, which will look at how poor communication affects businesses and how best to avoid […]

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