Resources We Like

 

Scroll down to view Publications, Articles, Books and Videos we like

 

Publications

Publications that we have contributed articles to include:

BizCommunity

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Mweb

Articles

360 degrees in training
http://www.bizcommunity.com/Article/196/536/93629.html

5 Top Time Management Tips
http://www.fin24.com/Opinion/Columnists/5-top-time-management-tips-20120816

Beating the Performance Feedback Blues
http://www.bizcommunity.com/Article/196/610/101797.html

Common communication pitfalls

http://www.fin24.com/Entrepreneurs/Communications-checklist-20120920

Communication medium magic
http://www.entrepreneurmag.co.za/advice/growing-a-business/innovation/say-what/

Ensuring your Business Process Improvement success
http://www.entrepreneurmag.co.za/advice/business-leadership/setting-up-systems/improve-your-business-processes/

Navigating through change
http://www.mweb.co.za/Entrepreneur/Columnist/ViewArticle/tabid/3215/Article/11023/Navigating-through-change.aspx

Rewarding trust
http://www.hrfuture.net/daily-article/rewarding-trust-2.php?Itemid=114

Supply Chain Partnerships
http://www.supplychainupdate.co.za/Article.aspx?ID=303

The Do’s and Don’ts of Effective Delegation
http://www.ideate.co.za/2013/01/18/the-dos-and-donts-of-effective-delegation/

The tomorrow trap
http://www.entrepreneurmag.co.za/advice/personal-improvement/setting-and-achieving-goals/the-tomorrow-trap/

What does a real leader look like?
http://www.mweb.co.za/Entrepreneur/Columnist/ViewArticle/tabid/3215/Article/9315/What-does-a-real-leader-look-like.aspx

Books

Fish Fish! A Proven Way to Boost Morale and Improve Results by Stephen C. Lundin, Harry Paul, John Christensen and Ken Blanchard (Mar 8, 2000)
Guerilla Marketing Guerrilla Marketing, 4th edition: Easy and Inexpensive Strategies for Making Big Profits from Your Small Business by Jay Conrad Levinson (May 22, 2007)
Gung Ho Gung Ho! Turn On the People in Any Organization by Ken Blanchard and Sheldon Bowles (Oct 1997)
Leadership Gold Leadership Gold: Lessons I’ve Learned from a Lifetime of Leading by John C. Maxwell (Apr 1, 2008)
Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions (Kotter, Our Iceberg is Melting) by John Kotter, Holger Rathgeber, Peter Mueller and Spencer Johnson (Sep 5, 2006)
The Art of Possibility: Transforming Professional and Personal Life The Art of Possibility: Transforming Professional and Personal Life by Rosamund Stone Zander and Benjamin Zander (Sep 24, 2002)
The Goal: A Process of Ongoing Improvement The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt and Jeff Cox (Jul 2004)
The Last Lecture The Last Lecture by Randy Pausch and Jeffrey Zaslow (Apr 8, 2008)
Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life by Spencer Johnson and Kenneth Blanchard (Sep 8, 1998)
The Power To Ignite The Power To Ignite by Su-Mari Koen, Johann Koegelenberg and Samantha Hamilton (Aug 30, 2012)
Winning Winning by Jack Welch and Suzy Welch (Apr 5, 2005)
You Can't Afford the Luxury of a Negative Thought You Can’t Afford the Luxury of a Negative Thought (The Life 101 Series) by Peter McWilliams (Mar 1995)

 

Videos

4 Magic Phrases You Can Use to Respond to ANYTHING
http://www.youtube.com/watch?v=g5RknemM8Hw

Become a PRO in Problem Solving
http://youtu.be/PBOpA58rEfc

Bob Nelson: Employee Motivation, Reward, Retention and Recognition
https://www.youtube.com/watch?v=GK_ytpNVSyk

Customer Service Excellence
http://youtu.be/NtOGEgGT0jk

Customer Service Lessons from “Taxi Terry” by Business Speaker Scott McKain
https://www.youtube.com/watch?v=7XNFYBB1j_Q

How to Provide Extraordinary Customer Service: The Fred Factor
http://www.youtube.com/watch?v=4GKQ9kTnSg4

“The Chicken and The Eagle Story” by Dr. Eldon Taylor
http://www.youtube.com/watch?v=dHAfVl-t1Hg

The Story Of The Eagle
http://www.youtube.com/watch?v=xUO7TV3dqzE

Time Management Tips
http://youtu.be/2FpHl0hkWiU

What Does Kaizen and Emptying a Dishwasher Have in Common?
https://www.youtube.com/watch?v=E6rRHqb5MV0

Zig Ziglar – Attitude Makes All The Difference
https://www.youtube.com/watch?v=cRMogDrHnMQ


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