Feb 252013

Have you ever considered the impact of how you react when someone comes to talk to you about a potential problem or a mistake that they have made? Does your response encourage them to come to you again in future? Or do people fear you and choose to rather hide issues from you? For the majority of people admitting that they have made a mistake or asking for help is not a pleasant experience. How do you reward people for trusting you enough to come to you for help? Being able to communicate openly is a key characteristic of high performing teams. Is your behaviour holding your team back? Continue reading »

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