Increasingly challenging market circumstances are forcing more and more businesses to either adapt or become extinct. Whether you have chosen to pursue Business Process Improvement, Business Process Re-engineering, Continuous Improvement, automation (or whatever label you prefer) to ensure your long term sustainability, they all have one critical success factor in common: change.
There are many books that have been written on the topic of change management. It can be considered a field of speciality on its own. The problem is that the frequency of change that is required in organizations today, no longer leaves you with a single defined change management project. The successful organizations of the future are developing cultures wherein their employees are able to deal with continuous change – effectively and permanently. In fact this is not much different than expecting them to be able to cope with life. What we need to start doing, as organizations of the future, is to teach people the life skill of coping better with change.